The following terms and conditions apply to the szkopinskitannery.com online store (available at: https://szkopinskitannery.com – email: info@szkopinskitannery.com
Dear customers, these terms and conditions govern the conclusion of a sales contract through the szkopinskitannery.com online store. We are talking about the manner of implementation of this contract including delivery, the rights and obligations of the Customer and the Seller, arising from the law applicable to us, as well as the mode of withdrawal from the concluded contract and possible complaint procedure. The regulations are divided into four groups of issues:
I. (in § 1 to 3) – contains general regulations;
II. (in § 4 to 7) – describes the purchasing process;
III. (in § 8 to 11) – includes regulations on returns and complaints and the withdrawal process;
IV. (in § 12 to 13) – is a collection of other necessary information.
§1 Basic definitions
§2 General provisions
§3 Terms and conditions for the provision of services
§4 Sales contract
§5 Order completion
§6 Delivery
§7 Payment methods
§8 Warranty
§9 Withdrawal
§10 Complaint procedure
§11 Out-of-court ways of dealing with complaints and pursuing claims
§12 Provisions concerning entrepreneurs
§13 Final Provisions
The online store is available at https://szkopinskitannery.com
Contract concluded at a distance – means a contract concluded between the Consumer and the Seller. This contract is characterized by the absence of the need for both parties to the contract to attend the same place and time. The contract is concluded using any number of means necessary for remote communication, up to and including the conclusion of the contract.
The Seller and Owner of the online store szkopinskitannery.com is Przedsiębiorstwo Handlowo Usługowe Export-Import Mariusz Szkopinski registered in Nowy Targ (34-400) at Waksmundzka 212a, REGON 590299795, NIP 8331306553. The e-mail address of the online store is: contact@szkopinskitannery.com
Store customer – is a natural person who has full legal capacity, and in cases provided for by generally applicable laws, also a natural person with limited legal capacity, a legal person or an organizational unit without legal personality, to which legal capacity is granted by law and who has concluded or intends to conclude a sales contract with the Seller.
Service – means the service provided by the Service Provider (Seller), to the Customer (Service Recipient), through the Seller’s online store, chillwagon.pl. The consumer – according to Art. 22 1 of the Civil Code is a natural person making a legal transaction with the Seller that is not directly related to his economic or professional activity.
Sales contract – that is, a contract that involves the sale of a product found on the website of this online store. The sales contract is concluded between the Seller and the Customer through this online store.
Goods – a product, a movable thing that the Customer purchases through the Online Store.
Shopping cart – a place where the Customer gathers the products he/she wishes to purchase, and also indicates the essential elements for further ordering, such as the quantity of the Goods, delivery address, method of delivery, method of payment, invoicing data and possibly other information, as long as their provision is necessary for the proper execution of the order.
Order – is a declaration of will of the Customer, made via the Online Store, specifying: the type and quantity of Goods in the assortment of the Online Store at the time of placing the order, the method of payment, the method of delivery of the Goods, the place of delivery of the Goods and the Customer’s data.
Promotion/discount – an individual, amount or percentage discount to which the Customer is entitled when purchasing a given product or a given group of products found in the Online Store.
Order form – is an electronic service located on an electronic medium, available in the Online Store. It allows you to place and execute an Order, including by adding Products to an electronic shopping cart, and determines the terms of the Sales Agreement, including the method of delivery and payment.
Order processing time – is the time it takes for an order placed by a Customer of the Online Store to be completed, packed, sealed by the Seller and forwarded for delivery by the delivery method selected by the Customer.
Business day – one day from Monday to Friday excluding public holidays.
Newsletter – means a marketing service provided by the Service Provider (Seller) via e-mail, using e-mail addresses. This service allows Service Recipients (Customers) to automatically receive advertising content from the Service Provider regarding the Products of the Online Store, including information about promotions, news and future editions of the Online Store newsletter.
The Law on Consumer Rights – i.e.. Law of May 30, 2014. On Consumer Rights (Journal of Laws 2014 item 827). We value the trust that Users place in us by entrusting us with their personal information to process their orders. We always use personal data with integrity and so as not to disappoint that trust, only to the extent necessary to fulfill the order including processing, payment, delivery to the customer.
You have the right to receive clear and complete information about how we use your personal information and for what purposes. We always clearly inform about the data we collect, how and to whom we provide it, and provide information about the entities to contact in case of concerns, questions, comments. If there is any doubt about our use of Customer/User‘s personal information, we will promptly take steps to clarify and resolve such doubts, and we will fully and completely answer all questions in this regard. We will take all reasonable measures to protect Users’ data from improper and uncontrolled use and secure it comprehensively. We make every effort to protect customers from unauthorized access, unauthorized modification, disclosure and destruction of information in our possession. In particular:
We control the methods of collecting, storing and processing information, including physical security measures to protect against unauthorized access to the system.
We only grant access to personal data to those employees, contractors and agents who need to have access to it in order to process it for the purposes of the Online Store. In addition, they are contractually obligated to maintain strict confidentiality, to allow us to inspect and check how they fulfill their duties, and may face consequences if they fail to fulfill these obligations.
We will comply with all applicable data protection laws and regulations and cooperate with data protection authorities and authorized law enforcement agencies. In the absence of data protection regulations, we will act in accordance with generally accepted data protection principles, rules of social intercourse as well as established customs.
The exact way to protect personal data is contained in the personal data protection policy ( ODO : security policy, personal data protection regulations, IT system management instruction ) For security reasons, due to the procedures described therein, it is only available for inspection by state control bodies.
(a) a device with access to the Internet,
b) Internet browser, for example: Internet Explorer version 8.0 or later, Mozilla Firefox version 22.0 or later, Google Chrome version 28.0 or later, Opera version 12.0 or later, Apple Safari 5.0 or later, – all with Java applets, JavaScript and cookies enabled;
(c) access to e-mail.
Delivery of Goods shall be made via Furgonetka.pl, in a manner that does not involve excessive and unreasonable costs on the part of the Seller and the Customer.
Ordered Goods are delivered according to the Customer’s choice directly to the Customer’s address indicated during ordering in the electronic order form.
Goods are always packed in a manner consistent with their characteristics, so that they are not damaged, lost or destroyed during transport.
The customer is kept informed about the cost of delivery. These costs are specified when the customer fills out the electronic order form. The amount of shipping costs depends on the country to which the order is shipped and the number of ordered goods their weight and the method of shipment.
For orders shipped to countries outside the European Union, such as the United Kingdom or the United States, the Customer should be aware that additional customs duties or taxes may apply. These costs are not included in the shipping charges and must be borne by the Customer. It is the Customer’s responsibility to check with local authorities regarding applicable duties.
At the time of delivery, the Customer who is a Consumer, or a third party authorized by him, should, if possible, carefully check the condition of the package, in particular: whether it is not damaged, does not bear traces of interference by unauthorized persons, and whether its contents are intact. If any damage or other irregularities are found, the Customer should, in the presence of the courier, if possible, draw up a damage report, not accept the shipment, and notify the Seller. This provision does not in any way exclude or limit the rights of the Customer, being a Consumer, to file a complaint and is intended only to help determine the damage and the person responsible for it. A report of damage to the shipment is not subject to the protocol made by the Buyer at the courier. The consumer has the right to carefully examine the shipment and determine whether it is as described.
In accordance with the law, the Customer who is a Consumer, pursuant to Art. 27 of the Law of May 30, 2014. On Consumer Rights (Journal of Laws of 2014, item 827), you have the right to withdraw from a contract concluded remotely without giving any reason.
The right to withdraw from the contract is granted within 14 calendar days from the moment the Goods take possession of the Customer (who is also a Consumer) or a third party designated by him, other than the carrier.
Upon withdrawal from the contract by the Customer (Consumer), the contract is considered not concluded and the Consumer is released from all obligations. What the parties have rendered to each other is subject to return as is. The return should be made immediately, no later than fourteen days.
The Customer may withdraw from the contract by submitting a statement in the electronic form, attached hereto as Appendix No. 1, by sending it electronically or to the postal address of the Seller. Appendix No. 1 is only an aid to withdrawal from the contract, it is not a necessary model for exercising the right to withdraw from the contract. The customer may or may not use it. For effective withdrawal from the contract, it is sufficient to send the statement in writing to the address of the Seller before the deadline for its submission.
The Seller will immediately acknowledge to the Customer the receipt of the statement of withdrawal from the contract and inform the Customer about the further procedure, including how to return the Goods, and will answer any questions.
The Seller shall immediately, within no more than 14 calendar days from the date of receipt of the Customer’s statement of withdrawal from the contract, together with the intact Goods, refund to the Customer the cost of purchase of the Goods less the cost of shipping. The seller shall refund the payment using the same method of payment used by the Customer when finalizing the order, unless the Customer expressly indicated in the statement a different method of payment refund.
The seller may withhold reimbursement of received payments until it receives the Goods back or the Customer provides proof/confirmation of their return, whichever event occurs first.
The customer is obliged to return the item to the seller immediately, but no later than within 14 calendar days, from the date on which he withdrew from the contract. To meet the deadline it is sufficient to send back the Goods before its expiration.
The Customer who is a Consumer shall bear only the direct costs of returning the Goods.
The consumer, has the right to withdraw from the contract concluded at a distance, without giving any reason and without incurring costs, except for the costs specified in Article. 33, Art. 34 Consumer Law.
The goods should be delivered to the warehouse address, i.e. Przedsiębiorstwo Handlowo Usługowe Export-Import Mariusz Szkopinski ul. Waksmundzka 212a, 34-400 Nowy Targ.
The consumer shall be liable for any diminution in the value of the item resulting from use beyond what is necessary to ascertain the nature, characteristics and functioning of the Goods. This means that the Buyer has the right to evaluate and inspect the returned Goods, but only in the way he could do so in a stationary store (i.e., check their completeness and technical parameters). This is because the consumer cannot normally use the item that is subject to return, otherwise the return may not be recognized and the Goods sent back to the customer.
The customer’s right of withdrawal does not apply to the contracts specified in Art. 38 of the Law of May 30, 2014. On Consumer Rights (Journal of Laws 2019.0.134 i.e. ).
The online store respects all the rights of customers provided by the provisions of applicable law.
If applicable law grants customers more favorable regulations than those contained in these Terms and Conditions, the relevant provisions of the Terms and Conditions are directly superseded by specific norms of applicable law and are thus binding on the Online Store.
All content on the website of the Online Store (including graphics, texts, page layout and logos), enjoy the protection provided for copyright and are the exclusive property of the Seller. Use of this content without the written consent of the Seller will result in civil and criminal liability.
The store owner, as the controller of personal data, inform the customer that:
Provision of personal data is always voluntary but necessary to complete the order,
the person providing his/her personal data has the unlimited right to access all the contents of his/her data and to rectify, delete (right to be forgotten), limit processing; he/she has the right to data portability, the right to withdraw consent to data processing at any time, without affecting the lawfulness of processing – however, the data may be made available to the relevant state authorities when the relevant regulation requires it,
the basis for the processing of personal data will be art. 6 paragraph. 1(a) and the contents of the General Data Protection Regulation,
personal data will be stored and processed for the period necessary to complete the processing and fulfillment of the order, but no longer than for a period of 3 years (the period of 2 years is the period of complaints, and the period of 1 year for possibly other claims and exceptional situations),
the person providing his/her personal data has the right to lodge a complaint with GIODO if he/she considers that the processing of personal data concerning the execution of the order violates the provisions of the General Data Protection Regulation of April 27, 2016.
With regard to the processing of personal data of this store, an adequate degree of protection has not been determined by the European Commission through a decision, but the data will be adequately secured through IT/legal solutions and measures.
Customer data will be processed by automated means, including profiling.
In other matters not regulated by the provisions of these Regulations, the relevant provisions of applicable Polish law shall apply, in particular:
Law of March 2, 2000. On the protection of certain consumer rights and liability for damage caused by dangerous products (Journal of Laws 2000 No. 22 item 271 as amended),
Law of July 27, 2002. On specific terms and conditions of consumer sales and amendments to the Civil Code (Journal of Laws 2002 No. 141, item 1176, as amended),
Law of April 23, 1964. Civil Code (Journal of Laws 1964 no. 16 item 93 as amended),
Law of August 29, 1997. On protection of personal data ( Journal of Laws 2002 No. 101 item 926 as amended),
Law of July 18, 2002. On provision of services by electronic means (Journal of Laws 2013, item 1422),
Law of June 30, 2000. Industrial Property Law (Journal of Laws 2001 No. 49 item 508 as amended),
Law of February 4, 1994. On Copyright and Related Rights (Journal of Laws 2006 No. 90 item 631 as amended),
Law of May 30, 2014. On consumer rights (Journal of Laws 2014, item 827).
The Regulations, as amended, are binding on Customers if the requirements set forth in Art. 384 of the Civil Code (i.e., the customer was properly notified of the changes).
The Seller reserves the right to make changes to the Terms and Conditions for important reasons.
Changes to the regulations do not affect orders already placed and completed. To them, the rules and regulations in effect at the time of the order are applicable.
Disputes arising as a result of the provision of services under these Regulations shall be submitted to the settlement of the Common Court at the choice of the Customer who is also a consumer, in accordance with the applicable provisions of Polish law.
The annexes to the Regulations are an integral part of the Regulations.
The sales contract is concluded in the Polish language, with the content in accordance with the Regulations.
Customers of the szkopinskitannery.com Store may access these Terms and Conditions at any time, through the link provided on the home page of the website, and download and make a printout. Commercial use of these terms and conditions without the written consent of the Seller is prohibited.
The regulations come into force on August 01, 2020.